Privacy Policy

This privacy policy outlines how “Despina Chiropractic” uses and protects any information that you provide when using this website. “Despina Chiropractic” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. “Despina Chiropractic” may update this policy from time to time by revising this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 07/04/2025.

Information We Collect

We may collect the following information:

  • Name and job title

  • Contact information including email address

  • Demographic information such as postcode, preferences, and interests

  • Other information relevant to customer surveys and/or offers

How We Use Your Information

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

  • Internal record keeping

  • To improve our products and services

  • To send periodic promotional emails about new services, special offers, or other information we think you may find interesting, using the email address you have provided

  • Occasionally, we may use your information for market research purposes, contacting you by email, phone, or mail

  • To customise the website according to your interests

  • We may share your information with trusted third-party partners for marketing or promotional purposes, but will never sell your personal data.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to better serve customer needs. The information is only used for statistical analysis and is then removed from the system.

Cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from fully enjoying the website.

Links to Other Websites

Our website may contain links to other websites of interest. Once you leave our site using these links, please note that we do not have control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting those sites. These sites are not governed by this privacy statement, and we advise you to exercise caution and read the privacy statements applicable to the respective websites.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When filling out a form on the website, look for the box that you can tick to indicate that you do not want your information to be used for direct marketing purposes

  • If you have previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us via email at contact@despinaschiropractic.co.uk

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties, should you wish us to do so.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee may apply. To request a copy of the information held, please email us at contact@despinaschiropractic.co.uk.

If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be inaccurate.

Google Analytics

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects information such as the pages you visit, how long you spend on them, and how you arrived at our site. This data helps us improve the performance and user experience of the website.

Google Analytics may collect personal data such as IP addresses, browser types, and device information. However, all data collected is anonymised, and no personally identifiable information is used or stored.

By using our website, you consent to the processing of data by Google in the manner and for the purposes set out above. If you would prefer not to have your data collected via Google Analytics, you can opt-out by installing the Google Analytics opt-out browser add-on or adjusting your browser settings.

For more information on how Google uses your data, please visit Google’s Privacy Policy.